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Troubleshooting

Problems with the Thumbnail View

I've turned on Web view, but I can't see a thumbnail view in some folders.

The Folder window you're using may be too small. Maximize the folder and see whether thumbnails appear. When you restore the drive or folder to a window, try resizing it, watching the changes in Web view as the window decreases in size. The banner along the top becomes more compact, and the thumbnail viewer goes away when the window reaches a certain size.


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