• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Part VII: Appendixes > Troubleshooting Windows 98 Installation

Troubleshooting Windows 98 Installation

If you encounter problems during the installation process, follow these suggestions to try to work them out:

  1. Most installation problems involve unsupported hardware. The best solution is to remove any problematic system devices in order to complete Windows 98 installation. After installation, reinstall the components one by one, using the Add New Hardware icon in Control Panel.

  2. Check the BOOTLOG.TXT, DETLOG.TXT, and SETUPLOG.TXT files for clues to deciphering system problems. Windows 98 creates these files during boot, setup, and device detection. By checking the final entries in these files, you can see what Windows 98 was doing and whether the system crashed during any of these processes.

  3. Try using Dr. Watson to diagnose system faults. Dr. Watson is a diagnostic tool that takes a snapshot of your system whenever a system fault occurs. Dr. Watson can sometimes identify problems and make recommendations to help you fix them.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint