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Chapter 4. Getting Help > Finding Help, Support, and Resources

Finding Help, Support, and Resources

Even though local and online help is readily accessible, you might find it more comforting to talk with a person who guides you through troubleshooting. Or maybe you find books to be a less expensive yet very informative way of learning.

Getting Telephone Support

For customer service and product upgrade information, call 800-426-9400. At the time this book was published, Microsoft offered three methods of support for Windows with live support personnel. These numbers and support levels are outlined here:


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