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Troubleshooting

Problems Connecting to the Remote Server

I am unable to establish a connection to the RAS.

If you are having problems connecting to a remote server, make sure that your system and the remote system are using the same protocol, such as TCP/IP. If both systems are using TCP/IP, make sure the TCP/IP configuration on both systems is configured properly. That means the IP address, subnet mask, and default gateway on both the client and the server are correct. On the client side, you may also have to edit the routing table to indicate a specific network or host to receive packets.


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