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Troubleshooting

Can't Find Any Printers in Active Directory

When I use Find Printers, no printers appear in the results list.

You might have selected criteria that no printers match, or you might be specifying the criteria too closely and missing some near but inexact matches. Remove a criterion or two and repeat the search. If your search reveals more printers than you want to look at, try narrowing the search more slowly. Instead of specifying Postscript Level 2 as a Printer Language, for example, try searching for Post. You might be missing a printer that was entered PostScript Lvl 2.


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