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Troubleshooting

If you're having trouble using a Web site (say, http://www.hugebank.com), think of all the software and hardware between you and your money tucked away in Huge Bank's vault:

  • Your network software

  • Your modem or network card

  • The physical connection to your ISP

  • Your account at the ISP

  • Equipment at the ISP's office

  • Connections between ISPs around the world

  • The Internet's connection to Huge Bank

  • The Web server at Huge Bank

  • Your account at Huge Bank


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