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Chapter 11. Working with Applications > Troubleshooting New Applications

Troubleshooting New Applications

As much as you follow instructions perfectly during installation of a new application in Windows NT, there always is a chance that a new application will not run properly after it has been installed. When you run the application for the first time, you might see an on-screen message from the application informing you of a problem, or Windows NT might display a message about a problem. This section helps you troubleshoot some of these issues. You find some practical advice and some references to other chapters in this book. The advice is divided between problems you think are related to the application and problems you think are related to Windows NT. Really, all the problems are Windows NT-related, but the error message or condition can probably help you decide which program is the culprit.

Application Problems

The first piece of advice is very general: If you run into any problems when you run an application after it has been installed, check the documentation supplied with the software. A troubleshooting section probably is included. Usually, a table can be found that describes different problems or messages you might encounter with instructions for resolving the problem. Follow the instructions in the documentation.


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