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A large number of great people helped to make this project successful and enjoyable. Of note are the following: First and foremost of this group are my wife and our three little ladies, a wonderful and beautiful source of inspiration; Nancy Maragioglio, whose support, organization, and positive outlook made this project so enjoyable; Brian Sweany, who made all of the writing in this book so much better (and found a way to inject hilarity into the editorial process); Emmett Dulaney, whose leadership, advice, and direction brought this book to an even higher level in this second edition; and all the editorial, production, and administrative staff at Que and Macmillan who don't always get the recognition they deserve.

We'd Like to Hear from You!

Que Corporation has a long-standing reputation for high-quality books and products. To ensure your continued satisfaction, we also understand the importance of customer service and support.

Tech Support

If you need assistance with the information in this book or with a CD/disk accompanying the book, please access Macmillan Computer Publishing's online Knowledge Base at:


Our most Frequently Asked Questions are answered there. If you do not find the answer to your questions on our Web site, you may contact Macmillan Technical Support by phone at 317/581-3833 or via e-mail at support@mcp.com.

Also be sure to visit Que's Desktop Applications and Operating Systems team Web resource center for all the latest information, enhancements, errata, downloads, and more:


Orders, Catalogs, and Customer Service

To order other Que or Macmillan Computer Publishing books, catalogs, or products, please contact our Customer Service Department:

Phone: 800/428-5331

Fax: 800/835-3202

International Fax: 317/228-4400

Or visit our online bookstore:


Comments and Suggestions

We want you to let us know what you like or dislike most about this book or other Que products. Your comments will help us to continue publishing the best books available on computer topics in today's market.

Emmett Dulaney, Product Director

Que Corporation

201 West 103rd Street, 4B

Indianapolis, Indiana 46290

Fax: 317/581-4663

E-mail: edulaney@que.mcp.com

Please be sure to include the book's title and author as well as your name and phone or fax number.

We will carefully review your comments and share them with the author. Please note that due to the high volume of mail we receive, we may not be able to reply to every message.

Thank you for choosing Que!

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