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Chapter 14. Setting Up and Running a Sma... > Troubleshooting Network Problems

Troubleshooting Network Problems

What can go wrong with a LAN? In general, when your network stops working, the problem is likely to be relatively straightforward to diagnose and fix. Start by looking for other computers on the network. Open the My Network Places folder on each computer and browse through the computers you see there. Double-click on a computer icon to see the available shares for that computer. If you don’t see anything in this folder, you still might be able to connect to other computers. Click Start, choose Run, and enter the name of another computer on the network, preceded by two slashes in the Run text box. If you’re at a computer called BLUE and you want to reach the computer called RED, type the command \\RED and press Enter.

If you can’t communicate, the first thing you should try is an automatic repair. In the Network Connections folder, right-click the icon for your balky network connection and choose the Repair option. Repair runs through common networking diagnostics and attempts to fix settings and configurations that report problems. If the repair procedure succeeds, you’ll see a message almost immediately. If the operation is unsuccessful, you’ll see an error message that might help you identify the problem further.


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