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Chapter 5. Fixing Computer Problems > How to Recover After Your Computer Crashe...

How to Recover After Your Computer Crashes

How do you feel after a computer crash? Do you hold your breath when your computer starts, crossing your fingers and fervently hoping that nothing too serious went wrong? Those are perfectly natural feelings. In this section, let me suggest some steps you can take to lower your stress level and increase the odds that everything will work the way it’s supposed to.

Using Safe Mode to Repair Windows

What should you do when Windows refuses to start up in its normal mode? As I described previously in the section “Troubleshooting 101: Figuring Out What Went Wrong,” you can start Windows in Safe Mode to run tests and make repairs. Safe Mode usually works even when your computer won’t allow you to start Windows in normal mode. When you log on in Safe Mode, you’ll probably notice that the Windows desktop looks significantly different from what you’re accustomed to in day-to-day operation. For starters, the words “Safe Mode” are emblazoned in all four corners of the screen. In addition, your screen resolution, colors, and desktop icons might look different (usually much worse). Don’t worry; these changes are a normal part of the Safe Mode experience.


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