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About the Author

About the Author

Preston Gralla is the best-selling author of nearly 30 books that have been translated into 15 languages, including eBay in a Snap, How the Internet Works, How to Expand and Upgrade PCs, How Wireless Works, and many others. A well-known technology guru, he has made many television and radio appearances on many shows and networks, including the CBS Early Show, CNN, MSNBC, and ABC World News Now. He has done occasional commentaries about technology for National Public Radio's All Things Considered.

Gralla has also published articles about technology for many national newspapers and magazines, including USA Today, the Los Angeles Times, the Dallas Morning News (where he was a technology columnist), and PC Magazine. He was the founding managing editor of PC Week, and founding editor and then editor and editorial director of PC/Computing, and received the award for the Best Feature in a Computer Publication from the Computer Press Association.

Gralla is also editor-in-chief of the Case Study Forum, which specializes in writing case studies for technology companies. He lives in Cambridge, Massachusetts, with his wife Lydia, son Gabe, and daughter Mia, who occasionally visits from college.

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