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Lesson 19. Troubleshooting, Restarting, ... > Troubleshooting Windows 2000

Troubleshooting Windows 2000

Windows 2000 contains many tools to help you troubleshoot problems. Some of these tools are interactive, and use a question and answer method of helping you to solve a problem. You might consider trying this method before you contact your System Administrator or Help Desk if you are experiencing a problem.

For example, let's say that you are having problems printing to a particular printer. Using Windows 2000 Help, find the troubleshooters(list) located under troubleshooting tools in the Help index. Here, you find a large list of troubleshooters available to help you (see Figure 19.2).


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