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6. The Internet > 6.5. Evaluating and Troubleshooting

Evaluating and Troubleshooting

There’s nothing more maddening than not being able to connect to the Internet when you absolutely, positively have to check your email or pay a quick visit to mary-kateandashley.com for some quick fashion advice. Fortunately, unless a backhoe has cut through an Internet backbone or a major power outage has left half the country in the dark, there are usually ways you to troubleshoot virtually every Internet connection problem. This section offers a few hints on what to do and how to fix minor glitches when the Internet misbehaves. (For more help and shareware options, see Sidebar 6-5.)

Peering into Your Internet Connection

Here’s how to discover everything you ever wanted to know about your current Internet connection: open the Local Area Connection Status box. It reveals your IP address, how long you’ve been connected, how much data you’ve sent and received, and a whole lot more. This information is vital when troubleshooting a connection problem, or when communicating with technical support.


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