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3. Components > Remote Assistance

Name

Remote Assistance — \windows\system32\rcimlby.exe -LaunchRA

Synopsis

Start All Programs Remote Assistance

Remote Assistance works with several other Windows components to allow another user to connect to your computer using the Remote Desktop Connection.

The first step involves inviting another user to connect, which takes care of the very important step of transmitting your IP address and login information to the other user. You can send it either as an attachment via email, or via Windows Messenger. The remote user receives the invitation, double-clicks the attached file, and connects to your computer.

Warning

Remote Assistance potentially allows unwanted access to your computer and data. Make sure to take advantage of the features in Remote Assistance to help protect your computer, such as requiring a password, and allowing remote connection only within the next hour. If you get the error, "Your current system settings prevent you from sending an invitation," it means that the Remote Assistance feature has been disabled for security reasons. You can reenable it by going to Control Panel [Performance and Maintenance] System Remote tab, and turning on both of the options on this page.


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