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Chapter 6. Troubleshooting

Chapter 6. Troubleshooting

Most of us would consider the barrage of incomprehensible error messages and insatiable appetite for crashing among Windows' biggest annoyances. The most important step—and usually the most difficult—in troubleshooting a computer system is to isolate the problem. With a little know-how and a lot of patience, you can fix just about any problem you'll encounter. Consider the following two axioms to be your guiding principles when troubleshooting any computer system:

  1. 99% of all computer problems are solved by pressing the Reset button.

  2. The true definition of insanity is repeating the same actions over and over again, expecting different results.


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