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Chapter 1. Making the Most of Windows Me > What's Wrong with Windows

1.1. What's Wrong with Windows

There are many reasons that software, and Windows Me in particular, annoys us. One of the most common excuses is that software is designed to be used by a large number of people and to be compatible with a vast array of hardware components, and that no single piece of software can be expected to satisfy everyone. That's true to some extent, but it's too often used as a scapegoat for other problems. One real reason for problems with software is that software designers often don't understand good user-interface design or simply don't understand users and, therefore, create incomplete products that don't work the way we expect or just don't work at all. And another reason is that users don't understand software designers and, therefore, often aren't able to comfortably follow the same lines of logic (or lack thereof ) that the designers used.

Another truth, and one that most computer companies will never admit, is that consumer computer technology, in general, is still quite infantile. It's truly amazing what some of these devices are capable of, but the sad fact is that the majority of technology hasn't caught up to most users' expectations or requirements. What's worse is that neither has our understanding of human-computer interaction.


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