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Chapter 1.  Installing and Booting Windo... > Setup doesn't find my hard disk

1.2. Setup doesn't find my hard disk

When you're attempting to install Windows 2000, Setup might encounter problems locating your computer's hard disk. Setup's inability to find a drive that you know is available is not only an annoyance, but it also makes it impossible to install Windows 2000. One potential cause of this problem is that Setup doesn't have the appropriate driver loaded for your SCSI or RAID adapter. Problems with disk geometry configuration in the system's BIOS or the size of the drive itself can also be potential problems. Also, the location that Setup places the temporary installation files can cause problems. Depending on the cause, overcoming the problem can be as simple as installing an additional driver during setup, changing a few BIOS settings, or directing Setup to use a different location for temporary files. When you run Setup again it should find the drive without any problems.

1.2.1. Adding a driver during Setup

If your SCSI or RAID controller isn't recognized and supported directly by Windows 2000 Setup, but instead requires a third-party device driver, Setup will generally fail to recognize your hard disk during Windows 2000 installation. Loading the driver during Setup enables Windows 2000 to recognize and use the drive or array. If you have multiple adapters, Setup might detect one but not the other(s), so you might still need to add a driver manually during Setup.


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