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The Bottom Line

Probably the most important thing Microsoft did in regards to improving user help in Windows XP was to make the operating system itself more robust. Fewer crashes and fewer problems mean less need for technical support of all types. If it doesn't break, you don't need help to fix it.

Still, Windows XP is a Microsoft product, so it probably will break, at some point in time. When you need help with Windows, then, remember these key points:


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