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Chapter 6. Installing and Running Programs > Reporting Errors to Microsoft

Reporting Errors to Microsoft

When a program or Windows itself terminates abnormally, a new XP feature lets you report the error to Microsoft over the Internet (Figure 6.16). If enough people report the same error, in theory, Microsoft will fix the bug—or at least post a Knowledge Base article. Microsoft swears that only technical information is sent, for purely technical purposes—not for, say, marketing or license compliance. You can fine-tune error reporting or turn it off.

Figure 6.16. A “Please tell Microsoft” dialog box appears after a program crashes or after you reboot following a Windows “blue screen” system error. Click Send Error Report to transmit the error details to Microsoft; otherwise, click Don’t Send. Sometimes, as shown here, you can have Windows try to recover your unsaved work.



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