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Help

Chapter 3. Getting Help

Chapter 3. Getting Help

If you’re already a Windows user, you may be tempted to skip this chapter because you’ve given up on Microsoft’s anemic help system. Don’t. A change of heart—closely related to what Microsoft spends on telephone support—has spawned XP’s Help and Support Center, a cross between a Web portal and an on-disk help system. With it, you use Web-style links and searches to access:

  • Standard documentation

  • Animated tutorials

  • Troubleshooting wizards

  • Diagnostic and repair utilities

  • Up-to-date configuration information about your system’s hardware, software, and services

  • Web pages at Microsoft’s support site and Windows newsgroups (if you’re connected to the Internet)


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