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When to Do It:

  • Before installing or using any new hardware or software. Even better, if you can find out incompatibility information before you purchase a product, you may save yourself from buying a product you cannot use.

  • If an application fails to launch successfully (possibly even causing a system error) the first time you use it.

  • Similarly, if an application fails to launch successfully the first time you try it after having made a change in your hardware configuration.

  • If a hardware device fails to work properly, or does not work at all, the very first time you try to use it.


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