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Fixit 18. Check for Problems with Extens... > Check for Known Incompatibilities an...

Check for Known Incompatibilities and Bugs

Chances are, you are not the first person to experience your particular startup extension conflict. If so, others may be able to identify and solve the problem for you. Check the documentation of all of your startup extensions for any advice. If you discover a likely culprit, disable it to see if the problem goes away. Check with the software vendor for specific help, if needed.

Similarly, if you are having a problem only with a particular application and you suspect it may be caused by a startup extension conflict, contact technical support for that application. They may be able to identify the problem and offer a solution. However, when there is a conflict between a startup extension and an application, it can be hard to determine whether the cause is the startup extension or the application. Occasionally, you may get a runaround. For example, if startup extension A conflicts with Application X, the startup extension developer may blame the application developer for the problem, and vice versa. Unfortunately, while each one waits for the other to correct the problem, you are left without a solution.


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