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Chapter 29. When Windows Won't Work: Tro... > Handling Hardware Headaches - Pg. 355

When Windows Won't Work: Troubleshooting Common Problems 355 Clean the inside of the mouse.If your mouse is behaving erratically, it may simply need to be cleaned inside. A well-used mouse can take in quite a collection of dust, crumbs, and other alien substances, so you should clean yours regularly. Your mouse documentation should tell you the proper cleaning procedure. If your mouse has a roller ball, you can also follow these steps: 1. 2. 3. 4. Remove the cover on the bottom of the mouse. Remove the roller ball. Using a cotton swab dipped lightly in isopropyl alcohol or water, clean the rollers and other contact areas. Wipe off any excess liquid and then replace the ball and cover. Try a firmer mouse pad.If your mouse pad's too soft, the roller ball sinks down too far when you move the mouse. This can cause the roller to stick and so create erratic pointer movements. Try one of the firmer varieties of mouse pad. Exit and restart Windows.When you restart Windows, the program reinitializes the mouse; this is often enough to get the thing going again. If this still doesn't work, try exiting Windows and rebooting your computer. Change the mouse driver.Windows provides you with a list of mouse drivers, each of which is designed to be used with a specific type of mouse. If you're using the wrong driver, then the pointer may not move at all or it may do some crazy things. Windows doesn't always recognize my double-clicks. If you find that Windows doesn't recognize some of your double-clicks, the first thing you should check is that you're not moving the mouse ever-so-slightly between (or during) the clicks.