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Lesson Review

Use the following questions to review what you have learned:

1:What are the nine troubleshooting steps suggested in this lesson?
2:What defines a quick fix?
3:Identify an innocuous quick fix that can be tried in Mac OS X.
4:Identify a less innocuous quick fix that can be tried in Mac OS X.
5:Identify an invasive quick fix that can be tried in Mac OS X.
6:Identify a diagnostic tool that can be used in Mac OS X.
7:What is a split-half search?
8:What is Console used for?
9:If, after trying all previous troubleshooting steps, you still can't locate and fix the problem, what should you do?
10:Identify three Mac OS X repair or replacement techniques.
11:What are the three characteristics of a verified repair?


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