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17.5. Troubleshooting

In this section, we are going to look briefly at some common problems you may encounter using Outlook and Exchange. Topics discussed here are client issues that can be typically resolved from Outlook.

17.5.1. Opening a Message in the Outbox is a Bad Idea

Opening a message in the Outbox and closing it again, marks it as "Read." Outlook, in its infinite wisdom, will not send a Read message from the Outbox. The only solution is to open the message, and click the Send button on the form's toolbar.


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