Share this Page URL

Chapter 12. Help > Help About Microsoft Word - Pg. 319

Help About Microsoft Word · Use Help Detect and Repair. · Insert the installation CD, run Setup, and choose the Detect and Repair option. When using Help Detect and Repair, specify whether or not Word should replace any missing default shortcuts during the process, something that is done automatically when running Detect and Repair directly from the CD. I recommend using the Detect and Repair command from within Word for more control. Detect and Repair may find files that it thinks are corrupt but that may have just been replaced by custom utilities or add-ins installed since the initial Word installation. Using Detect and Repair should not cause you to lose any customized settings made in Word, but it may screw up custom add-ons, forcing you to reinstall them. Although you can run Detect and Repair manually, Word takes care of it automatically most of the time. If you attempt to launch a program or use a feature for which files are corrupted or missing, Word offers to replace them for you. Test it out if you're feeling brave. Go into your Office program folder (C: \Program Files\Microsoft Office\Office) and delete the file win word.exe. No kidding; delete it! Next, try to run Word from your Start menu. Word should detect that the file is missing and ask you for the CD so that it can reinstall the file. Help Help About Microsoft Word The Help About Microsoft Word command opens a splash screen that shows various items of legal information about Word. The only interesting things about this screen are the following: · The version (and build number) of Word at the top, which is often required when making a technical support request of Microsoft. · The product code in the middle, also a requested item from Microsoft tech support. · The link to the Windows System Information Utility (msinfo32.exe) at the bottom, which is used in Windows troubleshooting. For more on using this handy utility, check out Windows 98 in Nutshell , by Tim O'Reilly, Troy Mott, and Walter Glenn (O'Reilly & Associates). Chapter 12:Help | 319