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Chapter 11. Using QuickBooks Online > Canceling Online Payments

Canceling Online Payments

If your bank has not yet sent your payment, you still have time to change your mind. Whether you want to change the amount of the payment or cancel it entirely, you can order the bank to cancel the original payment; then you can take action to replace the payment with another if you need to.

Cancel an Online Payment

Select Online Banking Center from the Banking menu.

Click Go Online.

Click the payment you want to cancel.

Click Cancel.

Click Yes to confirm that you want to stop the payment from being processed.

Press Ctrl+A to open your Chart of Accounts.

Double-click the bank account you used to send the online payment.

Did You Know?

The address and account number are required for online vendors. If basic information such as the address and account number for a vendor has not been entered and you select the option to send the payment online, you are prompted to enter the required information for the vendor before you can continue with the online payment. You will find the account number on the bill you receive from your vendor.


In the account register, click once on the online payment you want to cancel.

Select Edit, Void Bill Payment.


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