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Chapter 15. Communicating with Outlook > Sending and Receiving Instant Messages

Sending and Receiving Instant Messages

When you display a message in the Reading pane, or open a message in Outlook, the Person Names Smart Tag appears next to the sender's name. You can click the Person Names Smart Tag to display a menu with options to send an instant message and check online status. When you select Send Instant Message from the smart tag menu in Outlook, a Conversation window from Windows Messenger opens, where you can type your message and send and receive instant messages. While you are communicating in Windows Messenger, you can click a link to view your Inbox or send an e-mail message to a Windows Messenger contact. Outlook needs to be your default e-mail program, and your e-mail address cannot be from MSN or Hotmail, which opens Web mail in your browser. After you start a conversation with someone, you can add others to the conversation, so that up to five people are communicating in the same session.

Start an Instant Message from Outlook

Open a message from a contact signed in to Instant Messenger.

Click the Person Names Smart Tag.

Click Send Instant Message.

A Conversation window opens to begin a conversation with your contact.


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