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Chapter 3. Managing E-Mail Messages > Arranging and Viewing Messages

Arranging and Viewing Messages

As you receive messages, you can use pre-defined standard arrangements, such as grouping messages by category, flag, and importance, to help you view and manage your messages. If you exchange a lot of e-mail regarding a specific topic, you can group messages in an e-mail conversation together to make it easier to find and respond to conversations. You can use the expand/collapse button to display the entire conversation. In previous versions of Outlook, message headers appear in a single line. In Outlook 2003, you can choose between a single-line or multi-line layout, which displays the From, Subject, Date, and Icon fields in a vertical column.

Arrange Messages

In Mail view, display the folder in which you want to arrange messages.

Click the Arrange By column heading.

Click the arrangement you want.

To arrange messages in groups, click Show In Group on the Arrange menu.

Change the Multi-Line Layout

In Mail view, click the View menu, point to Arrange By, and then click Custom.

Click Other Settings.

Select the Use Multi-line Layout In Widths Smaller Than Characters check box.

Type the number you want for the amount of characters.

Click OK.

Click OK.

Did You Know?

You can change the layout to single-line. Click the View menu, point to Arrange By, click Custom, click Other Settings, clear the Use Multi-line Layout In Widths Smaller Than Characters check box, click the Always Use Single-line Layout option, and then click OK twice.


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