The Internet is a great resource for searching. However, Web sites are often updated infrequently, and sometimes you just want a real person to answer your questions. Microsoft maintains a set of newsgroups, online support communities frequented by Microsoft MVPs, program experts, and Microsoft Support Professionals. You can access newsgroups through a companion program to Outlook, the news-only version of Outlook Express, or through another third-party newsreader. You can even access the newsgroups online at http://support.microsoft.com/newsgroups/. There are a number of newsgroups for Outlook:
mirosoft.public.outlook
microsoft.public.outlook.calendaring
microsoft.public.outlook.contacts
microsoft.public.outlook.fax
microsoft.public.outlook.general
microsoft.public.outlook.installation
microsoft.public.outlook.interop
microsoft.public.outlook.printing
microsoft.public.outlook.program.addins
microsoft.public.outlook.program.forms
microsoft.public.outlook.program.vba
microsoft.public.outlook.thirdpartyutil
microsoft.public.outlook.usage