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Chapter 9. Creating Contacts > What Are Contacts?

What Are Contacts?

One of the most used features of Outlook is contacts. You can store names, phone numbers, addresses, notes, and attachments to contacts. A contact is a person or an organization. You can store a wide variety of information about a contact within Outlook, including address information, telephone number information, email addresses, Web site addresses, children, birthday, anniversary, notes, and company name. Outlook 2003 even enables you to associate a photo with each individual contact record.

Outlook uses contacts for a variety of tasks. You can track activities associated with contacts including emails, meetings, tasks, and journal entries. Your Contacts folder is used as an email address book, enabling you to address an email message to any contact with a valid email address. You can arrange meetings with contacts, send them tasks, or perform advanced tasks such as mail merges to form letters or emails to create personalized mailings.


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