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Troubleshooting

Not All of My Rules Fire

I've created three rules in my Rules and Alerts dialog box. The first rule moves all messages from my boss to the Work folder. The second rule assigns a Work category to all incoming messages from three different people, one of whom is my boss. The third rule moves messages from my wife into the Family folder. When I get a message from my boss, it should be moved to the Work folder and assigned a Work category, but the category is never assigned. Why not?


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