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Chapter 36. Business Contact Manager > Business Contact Manager Versus Microsof...

Business Contact Manager Versus Microsoft CRM

Microsoft has only recently released the Customer Relationship Management (CRM) application. You might be wondering how Microsoft CRM and Business Contact Manager are different. Which should you consider deploying to your organization? This section provides you with some comparison information about the two programs so that you can adequately choose which is right for your organization.

The differences between Business Contact Manager and Microsoft CRM fall into several categories:


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