If you are part of a small business with independent users, a sales professional, or an entrepreneur, you might be quite interested in a new add-on for Outlook 2003: Business Contact Manager (BCM). Business Contact Manager is included with Microsoft Office 2003 Professional Edition, Professional Enterprise Edition, and Small Business Edition. Business Contact Manager contains forms, reports, and views that can help you manage your customers, accounts, leads, prospects, and activities in one central location within Outlook.
Business Contact Manager isn't designed for everyone. This first release is designed for the single user who needs to manage his contacts, accounts, product lists, and opportunities. There is neither native PDA support nor integrated sharing capabilities in the first version. However, BCM will be a consistently evolving product, and information sharing will likely be supported in future versions.