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Troubleshooting

Forgotten Passwords

I saved a document with a password months ago. I tried to open the document, but I forgot the password. What can I do?

If you forgot the password for a Word document, Excel workbook, Access database, or PowerPoint presentation, brace yourself: It's going to take a long time to recover the password, if it can be recovered at all. Start by ordering one of the commercial password-cracking programs at http://www.accessdata.com or http://www.lostpassword.com. If you need to crack only one document, ask the manufacturer for a money-back guarantee that its product will be successful.


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