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Chapter 1. An Overview of Office 2003 > Advanced Support Options

Advanced Support Options

Microsoft delivers an extraordinary amount of support information for all Office versions on the Web. That commitment doesn't extend to answering individual questions free—if you purchase a retail version of Office, you get two free assisted support incidents, over the phone or via Web-based support options, while all other personal support options cost at least $35. But if you're willing to search long enough, chances are good that you'll find the answer yourself.

As we noted earlier in this section, the Office 2003 Help pane offers immediate access to useful information from Microsoft's Web site. You can also use any of the sources we list here.


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