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Chapter 1. Upgrading to Outlook 2003 > Introducing the Business Contact Manager

Introducing the Business Contact Manager

An important change to Outlook is the addition of the Business Contact Manager (BCM). The BCM allows you to manage business contacts, business accounts, and business opportunities in the familiar Outlook environment. The BCM is an add-on program and adds a Business Tools menu to the Outlook menu bar (see Figure 1.4).

Figure 1.4. The Business Tools menu provides access to the BCM features.



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