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Troubleshooting

Missing or Damaged Template Files

When I choose File, New from Project and double-click a project, the following error message appears: “<filename>.wpt cannot be opened or retrieved: the file cannot be found.”

The template file associated with this project is missing or damaged. You can get a fresh copy of this template file from the WordPerfect Office 2002 CD-ROM. If you’re having problems with more than one project, you might want to do a custom installation of the PerfectExpert Projects so all the template and project files are refreshed. Keep in mind that if you reinstall the PerfectExpert Projects, any changes that you made to the WordPerfect templates will be lost (unless, of course, you saved your changes to a new template name).


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