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Troubleshooting

What to Do If You Can't Add a New Trusted Source

As you learned earlier in this chapter, Word allows you to add new trusted sources: sources whose digital certificates will certify that their macros can always be trusted. If you attempt to add a digital certificate and Word prohibits you from doing so, there are several possible causes:

  • The certificate may have been created by the user by using the Selfcert.exe tool provided with Office XP. In this case, no third-party is certifying that the user is authentic, and accordingly, Word does not acknowledge the certificate as authentic, except on the computer that created it.

  • As a security measure, your system administrator may have prohibited you from adding trusted sources, using system policies.

  • You may have set security on your computer to Low. Security must be set to Medium or High in order for Word to add a trusted source.


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