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Troubleshooting

What to Do If the Voice Comment Recorder Command Is Unavailable

Check to make sure that your computer has a sound card and that the sound card is configured properly. You can check on this by clicking Start, Settings, Control Panel; double-clicking on the System applet; and clicking the Device Manager tab. Look to see whether a sound card is listed. If it has an exclamation point next to it, it is not configured properly; try reinstalling the driver or checking for resource conflicts.

What to Do If Word Won't Let You Accept or Reject Changes

Most likely, your document is still protected for tracked changes. If so, choose Tools, Unprotect Document. If you're asked for a password, enter it. If you don't have the password, you may not be authorized to accept or reject changes.


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