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Troubleshooting

Public Folders

Public folders are quite simple at the Outlook level; the types of problems you'll run into there mainly have to do with permissions. However, public folders are maintained on your Exchange server, so you might run into all sorts of connectivity problems, just as you might do when using your network for other purposes. Fortunately for you, connectivity problems are the province of the network administrator; they're not for you to solve (unless you have the misfortune to be that person).

One of the key concepts of public folders is ownership. Depending on the permissions the Exchange administrator gives to you, you can create public folders. You own those folders and can grant permissions to other people to access your folders. The only other person who can change permissions is the Exchange administrator. You can delete your own public folders; the Exchange administrator can, too, but only after granting himself ownership permissions to your public folders.


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