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Part VIII: Appendixes > Restoring Outlook 2002 to the First-Run Condition

Restoring Outlook 2002 to the First-Run Condition

After you, or a user you're trying to help, have been using Outlook for a while and have modified it to suit your personal needs, you might want to restore it to what it was when you first installed it. One case of this is if you acquire a new computer and are generous enough to pass on your old computer to a new user; in that case, you probably want the new person to inherit a virgin Outlook, rather than your customized version.

You might think that you can simply uninstall Office and then reinstall it to get Outlook (as well as the other Office applications) back to its original state, but that doesn't work. The reason it doesn't work is that all Office applications save many of their setup conditions in the Windows registry. Although uninstalling Office removes the Office files, it doesn't restore the registry to the condition it was before Office was installed. After you uninstall Office and then reinstall it, the related registry keys are the same as they were before you performed the uninstall. The result is that the new Office installation (Outlook included) has most of the customizations you made before you installed.


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