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Troubleshooting

The Case of the Missing RSVP

Q1:Every time I plan a meeting involving a specific person, I fail to receive a response from that person.
A1: Make sure the recipient is receiving your e-mailed invitations. If there's a problem with her e-mail address, the invitations might not be arriving. If she doesn't use Outlook, you might need to send the invitations in iCalendar format. To use this option, open the meeting request form and choose Tools, Send As iCalendar. It's also possible that the recipient is consistently choosing the Don't Send a Response option when acting on meeting invitations. If you can't break recipients of this habit, you'll have to follow up (preferably by phone) and manually update their status on the Attendee Availability tab of the Meeting item.


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