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Troubleshooting

Selecting and Deleting Field Contents

Q1:When working with the All Contact fields list on the last tab of a Contact form, Outlook won't let you edit the File As field, the names of e-mail entries, and several other fields. So, how do you select or delete the contents of these fields?
A1: Outlook won't let you edit a handful of fields in this list; most of these are fields Outlook generates automatically based on the contents of other fields. Use the General tab of the Contact form to change this information.

Using Company Names in Your Contacts

Q1:You've entered a company name in the Contacts folder, but Outlook insists on splitting it into first and last names—so that Acme Industries becomes Industries, Acme.>
A1: When entering a new Contact item for a company, leave the Full Name field blank and instead press the Tab key twice to jump to the Company field. Whatever you type in that field also appears in the File As and Subject fields, exactly as you typed it.


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