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Chapter 12. Managing a Contacts List > Managing Your List of Contacts

Managing Your List of Contacts

Outlook's Contacts folder serves a dual purpose: For Internet mail users, it's the primary storage location for e-mail addresses. It's also a useful place to store names, addresses, phone numbers, and other important information about friends, family members, and business associates. If you use the Contacts folder only to manage e-mail addresses and occasionally print an address book, it will certainly be worth the minimal effort it takes to enter and update contact information. But if you're willing to learn Outlook's secrets, you can make it do much more. For example, you can

  • Quickly add addresses to letters and envelopes you create with Word. After you master the quirks of the Outlook Address Book, you can configure each entry so names and addresses appear in the correct format.

  • Build lists of related contacts for use in mail merge projects.

  • Dial your phone and log calls automatically. If you provide professional services and bill by the hour, Outlook can track the time you spend on the phone with each contact, for later billing.

  • Flag one Contact item or a group for a follow-up reminder.

  • Use categories to print specialized phone books. If you frequently travel to another city, for example, enter names, phone numbers, and notes for your favorite restaurants in that city, and then print a list of just those items before you leave.



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