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Troubleshooting

After you accept an invitation to subscribe to a Net Folder, you'll probably find that things go quite smoothly at first. However, if you reformat your hard disk, you'll no longer have access to the shared folder. This happens even if you back up your Personal Folders file that contains your copy of the shared folder, reformat your disk, reinstall Windows and Outlook, and import the saved Personal Folders file.

The solution to this problem is for the person who owns the shared Net Folder to cancel your subscription, and then issue a new invitation to you to subscribe.


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