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Troubleshooting

You might well have some troubles when trying to use Outlook 2000 as a client for cc:Mail. Some of these are due to the fact that you're trying to get software from two major companies to collaborate. Both of these companies, Microsoft and Lotus, want to rule the messaging and collaboration environments. Although the two companies claim to be collaborating to solve communication issues, it's probable that this collaboration has some limits.

If you run into problems, your first priority should be to make sure you're using the latest Vendor Independent Messaging (VIM) file available from Lotus. You can download these files from http://ftp.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/.


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