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Chapter 1. How Outlook Works > Understanding Protocols

Understanding Protocols

A protocol is a set of rules that control how computers communicate.

Outlook supports the major Internet messaging, directory, security, scheduling, and collaboration protocols. In addition C/W Outlook fully supports the Messaging Application Programming Interface (MAPI), which provides rich messaging, scheduling, and collaboration facilities when Outlook is used as a client for Exchange Server and other MAPI- compliant mail and collaboration servers.


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