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Q1: Where's my form?
A1: If you can't find a form after publishing it, you may have inadvertently saved it to another folder or library than you intended. If you are using Outlook in the Corporate/Workgroup mode, open the Forms Manager dialog box to locate your form (see Figures 40.76 through 40.82).
Q2:When I create a new item using a custom form I designed, it already has data on it. Why isn't it blank?
A2: You probably saved the form with some test data on it. Open the form in design view, and clear out all the data (look at all the fields on the All Fields tab to make sure you have cleared all the fields), then publish it again. Now new items created from the form should be blank.
Q3:Why do I get the standard form instead of my custom form when I create a new item in a folder?
A3: By default, Outlook uses the standard form for a folder, such as the Contact form for the Contacts folder. If you want to use a custom Contact form for the Contact folder, assign your custom form as the form to use for that folder, as described in the "Changing the Default Form Used by Contact Items" section in this chapter.
Q4:Why do items imported from Access not use my custom form?
A4: When you import items from another program, Outlook always uses the standard form for that folder, even if you have assigned the folder a custom form. To use a custom form when importing, you have to write VBA or VBS code to do the import, creating new items based on your custom form. You can download a form with a VBS procedure to upgrade the message class of items in a folder from the author's Web site, http://www.ulster.net/~hfeddema/CodeSamples.htm.
Q5:I want to delete a form from my Personal Forms Library, but I installed the Internet Mail Only version of Outlook. How can I delete the form?
A5: You can temporarily switch to Corporate/Workgroup mode, open the Forms Manager to delete the form (and do any other form housekeeping you need to do), then switch back to IMO mode. To switch Outlook modes, follow these steps:
  1. Drop down the Tools menu.

  2. Select the Options command.

  3. Click the Mail Delivery tab.

  4. Click the Reconfigure Mail Support button.

  5. Select the Corporate or Workgroup option and click the Next button.

  6. Click the Yes button; Outlook closes automatically.

  7. When you next open Outlook, it will be in the Corporate/Workgroup mode.



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