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Troubleshooting

Forgotten Passwords

You saved a document with a password months ago. Now you're trying to open the document, but you've forgotten the password. What do you do?

If you forgot a Word document's or Excel worksheet's password, brace yourself: It's going to take a long time to recover the password, if it can be recovered at all. Start by ordering one of the commercial password cracking programs at http://www.accessdata.com or http://www.lostpassword.com. If you need to crack only one document, ask the manufacturer whether they'll give you a money-back guarantee that their product will be successful.


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